Refund policy

At mithabal, we want you to shop with confidence.

We offer a 14-day return policy in accordance with UK consumer protection laws.

You have 14 days from the date you receive your order to request a return.

Eligibility for Returns

• Items must be unused and in their original condition and packaging
• Proof of purchase is required

How to Start a Return

To request a return, please contact our support team using the contact details provided below.

Refunds

Once your returned item is received and inspected, refunds will be processed within 7 days to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.